The second-hand marketplace Shoppers Express Anger Regarding Sizing Changes
Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has altered its sizing categories for women's and children's clothes without notifying every member regarding the update.
Social Media Response
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category versus the original listing due to the recalibration.
The company said the updated approach better aligns with similar services.
It has advised users to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.
Size Classification Modifications
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
A different user, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods following member complaints.
